At pelbet, we believe that gambling should be entertaining — a way to have fun and enjoy some excitement, not a source of financial stress or personal harm. This page explains the responsible gaming tools, policies, and resources that pelbet makes available to every Filipino member, and what to do if gambling stops being fun.
Every tool on this page is free, instant, and available to all members — no questions asked.
Here's something pelbet will always be straight with you about: the house has an edge. Every game on pelbet — whether it's baccarat in Astar Live, a slot in the slot lobby, or a hand of Dragon Tiger — is designed so that over a large number of plays, the platform makes a margin. That's how every casino in the world works, and pelbet is no different.
What that means for you as a player is this: gambling at pelbet should be budgeted as entertainment spending — the same way you'd budget for a night out in Makati or a movie in Cebu. You're paying for the experience, the excitement, the social atmosphere of the bingo room, the thrill of a slot bonus round. When you're winning, great — enjoy it. When the session goes the other way, it shouldn't cost you more than you planned to spend.
The tools on this page are designed specifically to help you stay in control of that. They're not there because the government said so (though PAGCOR does require them). They're there because pelbet genuinely believes that players who stay in control, play sustainably, and have a good time are the foundation of a platform that lasts. We want you here next week and next year — not burnt out after one bad month.
If you ever feel like gambling is becoming something other than fun — if it's causing stress, arguments at home, or you're chasing losses — please use the tools below or reach out to pelbet support directly. No judgment, no delay, no complications.
Under Philippine law and PAGCOR regulations, online casino gambling is strictly restricted to individuals who are 21 years of age or older. pelbet enforces this requirement through mandatory age verification during account registration. Any account found to be held by a person under 21 will be immediately closed and all deposits returned. If you are under 21, please do not attempt to register an account.
All of the following tools are available instantly from your pelbet Account Settings. They are free, take effect immediately or within 24 hours as noted, and can be activated without contacting support.
Set a maximum deposit amount per day, week, or calendar month. Once a limit is reached, no further deposits will be accepted until the period resets. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 24-hour cooling period before it applies — giving you time to reconsider.
Define a maximum net loss you're comfortable with in a given period. When your cumulative losses reach your set limit, pelbet will prevent further real-money play until the period resets. This is one of the most effective tools for keeping gambling within a budget you've set for yourself in advance.
Set a maximum continuous play session duration. Once the time limit is reached, you will be automatically logged out. This is especially useful late at night — sessions can run longer than intended, and fatigue affects decision-making. A session limit keeps things in check automatically.
Enable on-screen pop-up reminders at set intervals (e.g., every 30, 60, or 90 minutes) during a play session. The alert shows your current session duration and your net position (up or down) for the session, giving you a factual snapshot to support informed decisions about continuing or stopping.
Take a short break from pelbet — from 24 hours to 30 days — without permanently closing your account. During a cooling-off period, your account is suspended: no deposits, no games, no bonus claims. This is the right tool if you feel you need a break but aren't ready for long-term self-exclusion.
Self-exclusion permanently or temporarily blocks all access to your pelbet account for a period of your choosing: 6 months, 1 year, 5 years, or permanent.
Access the Platform via your mobile browser. The full Responsible Gaming settings section is available on mobile — no desktop required. Most Filipino players manage their pelbet accounts entirely from their phone.
Tap your profile icon at the top right of the screen, then select "Account Settings." The Responsible Gaming section is clearly marked — it's not buried in a sub-menu. pelbet made it easy to find deliberately.
Select the tools you want to activate. For deposit limits, enter your preferred daily, weekly, or monthly cap in Philippine Peso (₱). For session limits, choose a duration. For self-exclusion, select your exclusion period. Confirm each setting.
Restrictions that reduce access (lowering deposit limits, activating cooling-off, activating self-exclusion) take effect immediately or within 24 hours. You'll receive an SMS confirmation on your registered Philippine number. Increases to limits have a mandatory 24-hour delay.
Problem gambling can develop gradually and isn't always obvious from the inside. These are the most common signs that gambling may have moved from entertainment to a problem. If several of these apply to you, please use pelbet's self-exclusion tool or speak with a support counsellor.
Go through the statements below honestly. If you find yourself checking several boxes, consider using pelbet's Responsible Gaming tools or reaching out to pelbet support. This is not a clinical assessment — it's a personal reflection tool.
Sometimes the right step is speaking with someone outside the platform. The following are established support resources available to Filipino players dealing with problem gambling.
PAGCOR — the Philippine Amusement and Gaming Corporation — operates responsible gaming programs and maintains a national self-exclusion registry for PAGCOR-regulated platforms. Filipino players can request inclusion on the national exclusion list through PAGCOR's official channels, which pelbet is required to honour.
The NCMH Crisis Hotline provides 24/7 mental health support in the Philippines. Problem gambling is a recognised mental health concern, and NCMH counsellors can provide guidance and referrals. The NCMH hotline number is widely published by the Philippine government's mental health programs.
Gamblers Anonymous (GA) operates peer support groups across the Philippines, including meetings in Metro Manila, Cebu, and Davao. GA follows a 12-step recovery program and provides a community of people who understand problem gambling from personal experience. Membership is anonymous and free.
If you need to activate self-exclusion, set limits, or just talk to someone about your gambling right now, the pelbet support team is available 24/7 via live chat after logging in. You can also reach out to the support team via the contact email in the footer. The team handles all responsible gaming requests with complete discretion and without judgment. Requesting help will never result in any negative action to your account beyond the protections you request.
Set your limits before you play. pelbet's tools are right there in Account Settings — it takes less than two minutes.
Log In to Manage Your LimitsMust be 21 or older. Please gamble responsibly. Operated under Philippine gaming regulations.